Privacy Policy

1. Introduction

Welcome to Kukiwrite ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using Kukiwrite, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide to Us

• Account Information: Name, email address, password (hashed), profile picture
• Content: Text, images, and other content you generate or upload through our Service
• Payment Information: Billing details (processed securely through third-party payment processors)
• Communication: Messages you send to other users, support requests, feedback

2.2 Automatically Collected Information

• Usage Data: How you interact with the Service, features used, time spent
• Device Information: Device type, operating system, unique device identifiers
• Log Data: IP address, browser type, access times, pages viewed
• Location Data: General location information (if permitted)

2.3 Third-Party Information

• Authentication: If you use social login (Google OAuth), we receive basic profile information
• AI Services: Content is processed through third-party AI providers (OpenAI, Anthropic) in accordance with their privacy policies

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our content generation services
• Account Management: To create and manage your account, process transactions
• Communication: To send you updates, notifications, and respond to your inquiries
• Personalization: To customize your experience and provide relevant content
• Analytics: To analyze usage patterns and improve our Service
• Security: To detect, prevent, and address technical issues and security threats
• Legal Compliance: To comply with legal obligations and enforce our terms

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics)
• AI Providers: Content you generate is sent to AI service providers (OpenAI, Anthropic) to process your requests
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data transmitted over the internet is encrypted using SSL/TLS
• Secure Storage: Passwords are hashed using bcrypt; sensitive data is stored securely
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: We regularly update our security practices and systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-Out: Unsubscribe from marketing communications
• Account Deletion: Delete your account and associated data through Settings

To exercise these rights, contact us at: kukiwritehelpdesk@gmail.com

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Support business operations

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

8. Children's Privacy

Kukiwrite is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

10. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

AI Service Providers: When you use our content generation features, your content is processed by:

• OpenAI (Privacy Policy)
• Anthropic (Privacy Policy)

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze usage patterns
• Improve user experience

You can control cookies through your browser settings, but this may affect Service functionality.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for material changes)

Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

14. Regional Addendums

14.1 European Union (GDPR)

If you are located in the EU, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to object to processing
• Right to restrict processing
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your data includes:

• Contractual necessity (providing the Service)
• Legitimate interests (improving our Service)
• Consent (where applicable)

14.2 California (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we do not sell personal information)
• Right to non-discrimination

15. Data Controller Information